The Dash Pro tailored by Starkey - The Dash Pro Charger & Battery

 You can charge The Dash Pro tailored by Starkey Hearing Technologies by placing it in The Dash Pro Charger either while being connected to a power source or while on the go. You can power up The Dash Pro Charger by connecting it to a power source using the provided USB to Micro USB Cable. A full charge of The Dash Pro tailored by Starkey takes up to 90 minutes. Starkey_-The_Slide.png
If you want to carry around The Dash Pro tailored by Starkey while being charged, it is suggested to use The Slide to protect The Dash Pro tailored by Starkey. It is important to use The Slide correctly so damage to the charger or The Dash Pro tailored by Starkey can be avoided. You can find out more about how to use The Slide correctly here.

 brg_160120_usermanual_graphics_carger_insert.png

 

Charge The Dash Pro tailored by Starkey

The Dash Pro tailored by Starkey is best charged when seated correctly in The Dash Pro Charger and connected via USB to a power source such as a wall charger, USB ports on your computer etc. 

  1. Place The Dash Pro tailored by Starkey in The Dash Pro Charger and make sure it sits correctly on the MagSnap. 

    Tip: Most often, it works best to drop the earpieces into the charger from a short distance and allow them to position themselves.

  2. You will know they are seated correctly when The Dash Pro tailored by Starkey starts breathing (slow regular pulsation). If the LED LightGuide does not start breathing, remove The Dash Pro tailored by Starkey from the charger and re-seat them.

  3. Connect The Dash Pro Charger to a power source using the USB cable. After a few minutes, the LED on the charger next to the USB connection should be lit.

  4. The LED LightGuide on The Dash Pro tailored by Starkey will start breathing (a slow regular pulsation) to indicate the current battery status when charging.
    charging_status_dash_2x.png

 

Please note that non-compliant USB charging adapters might not work as expected when charging The Dash Pro tailored by Starkey. If the computer's power state changes, the charging process may be interrupted or The Dash Pro tailored by Starkey may be reset.

 

Expected battery performance

The battery lifetime of The Dash Pro tailored by Starkey, when fully charged, may slightly vary depending on different use cases.

  • Play time: Up to 5 hours

  • Charging time: up to 90 minutes

Please note that external factors like the outside temperature also have an impact on the battery and can lead to slightly longer or shorter run time. 

 

Charge on the go 

The Dash Pro Charger will fully recharge The Dash Pro tailored by Starkey up to 5 times. To check The Dash Pro Charger´s battery state, you can check the charger´s LED (next to the USB port).

 

Shipping Mode

When The Dash Pro tailored by Starkey is not in use for a longer period of time, you can save some battery by putting The Dash Pro tailored by Starkey into shipping mode. This almost completely powers down The Dash Pro tailored by Starkey which may be useful if you plan to not use The Dash Pro tailored by Starkey for some time.

You put The Dash Pro tailored by Starkey into shipping mode by following these steps:

  1. Place The Dash Pro tailored by Starkey in The Dash Pro Charger and make sure it sits on the MagSnap.
  2. Press and hold the pinhole button until you see a sequence of 3 red flashes, 1 green flash and 1 red flash on the charger´s LED.
  3. The Dash Pro tailored by Starkey is now in shipping mode.

When The Dash Pro tailored by Starkey is in shipping mode you need to re-activate it by connecting The Dash Pro Charger including The Dash Pro tailored by Starkey to a power source via USB when you like to use it again.

charging_status_chager_2x.png

Was this article helpful?
0 out of 0 found this helpful

Can't find what you're looking for?

Let's get in touch

Submit a request
Powered by Zendesk